Engineered specifically for shipping plants through cold conditions, we recommend adding our Winter Plant Shipping Protection when ordering plants during the winter months (November - April) if the order is shipping to an area that gets below 50 degrees.
Please add our shipping protection to your order to ensure your plants arrive to their destination safely. We guarantee a healthy delivery on all orders if the shipping protection has been added.
Winter Plant Shipping Protection Includes: - Multi Day Heat Pack(s)* - Express Shipping or Thermal Liners depending on the severity of the weather. - Cold Weather Protection Guarantee - If you order arrives with cold damage when the shipping protection is added to your order, we will either send you a new replacement or issue a full refund.
*We recommend adding Winter Protection to your orders if average daytime temps in the area drop below 50 Degrees F, and we will add heat packs as necessary to these orders. If temps drop below 0 Degrees, we will hold off on the shipment entirely until the weather warms up, and will contact you if this happens.
Orders that get frozen are non-refundable. Please add a heat pack to your order if the weather is going to be below 45 deg Fahrenheit.
